MANAGEMENT COURSES:
We have devised a one-day Management Techniques course which will allow managers to learn about basic managements techniques (please see below) from one of the foremost experts in the field - Paul Thompson.
Whilst the subject cannot be covered in its entirety in a single day, the course is designed to provide sufficient knowledge to cover the vast majority of management challenges.
Courses are arranged from time to time. If you wish to express an interest in attending a course please contact us.
Course Synopsis:
Introduction
- The differences between management and leadership
- Levels and types of leadership
- Expertise within key roles
- Key managerial skills
Planning & Organising
- Setting team and personal goals using Action Plans based upon the SMART model (Specific; Measurable; Achievable; Relevant, Time-bonded)
- Time management tools and techniques
- Managing priorities
- Decision making
Leading
- Leadership styles
- Choosing your style
- Values
- Motivation
Coaching & Controlling
- Interpersonal communication skills
- Barriers and enablers
- Inluencing skills
- Team selection
- Appraisal
- Giving constructive feedback
- Adult and Experiential learning
- Emotional intelligence
- Conflict resolution models
Achieving
- Setting personal goals
- Job Maps
- Action Plans